Privacy and Cookie Policy

Effective Date: 1st Jan 2025
 

MLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy and Cookie Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.mlcuk.co.uk), use our services, or otherwise interact with us.

By using our website, you agree to the terms of this Privacy and Cookie Policy. If you do not agree, please refrain from using our website.

1. Information We Collect

We may collect and process the following types of data:

1.1 Personal Information

• Name, address, email address, phone number, and other contact details you provide when completing forms on our website or contacting us directly.
• Information related to any inquiries or services requested.

1.2 Technical Information

• Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-ins, operating system, and platform.
• Details about your interactions with our website, including pages viewed, time spent, and other usage data.

1.3 Cookies and Similar Technologies

• Data collected through cookies, including preferences, session information, and browsing behaviour on our site.

2. How We Use Your Information

We use the data collected for the following purposes:

• To provide, operate, and maintain our services.
• To personalise and improve your experience on our website.
• To manage and respond to your inquiries or service requests.
• To send notifications, updates, and other administrative messages.
• To deliver marketing communications where you have consented.
• To comply with legal and regulatory obligations.

3. Legal Basis for Processing Your Information

We process your personal data based on one or more of the following legal bases:

• Consent: Where you have provided explicit consent, such as subscribing to newsletters.
• Contractual necessity: When processing is required to fulfil a contract or agreement with you.
• Legal obligation: To comply with legal or regulatory requirements.
• Legitimate interests: Where it is in our legitimate interest to do so, such as improving our website or responding to your inquiries.

4. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations. Specific retention periods depend on the type of data and its use:

• Personal information for marketing: Retained until you opt out.
• Transactional data: Retained as per legal obligations (e.g., tax requirements).

5. Sharing Your Information

We may share your personal data with:

• Service Providers: Third parties who help us operate our website and services (e.g., hosting providers, analytics providers).
• Compliance with Laws: Where required by law, such as for legal proceedings or government requests.
• Business Transfers: If our company undergoes a merger, acquisition, or asset sale, your data may be transferred.

We do not sell your personal data to third parties.

6. Security of Your Data

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. While we strive to use commercially acceptable means, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Data Protection Rights

Under applicable data protection laws, you have rights, including:

• Access: The right to request copies of your personal data.
• Correction: The right to request correction of inaccurate or incomplete data.
• Erasure: The right to request deletion of your data.
• Restriction: The right to restrict processing.
• Data Portability: The right to request transfer of your data to another entity.
• Objection: The right to object to data processing for direct marketing or legitimate interests.

To exercise these rights, please contact us using the details below.

8. Use of Cookies

Cookies are small files stored on your browser when you visit our website. We use cookies to:

• Enhance user experience by remembering preferences.
• Analyse website traffic and performance.
• Provide targeted advertisements.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the functioning of our website.
• Performance Cookies: Help us analyse and understand user behaviour.
• Marketing Cookies: Enable personalised advertising.

8.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Disabling cookies may affect website functionality.

9. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy and Cookie Policy or wish to exercise your rights, please contact us